Computer and Software Support


Changing default SSID 

When a modem comes from the factory, they will use the default Wireless Network Name (SSID) This allows you to see the network in the detected network list for you to select. If you do not change the default SSID when you setup the wireless, you can have an issue trying to setup your wireless. Some organizations use two wireless systems. They use one for the customers, and one by the business. If you do not change the SSID on the wireless, you can have a problem trying to connect. Both wireless modems may use the same default SSID. You may not know which SSID to choose from.

This is why it is important to change the SSID to a name that you will recognize. For example, if a business has a wireless for the customers to access and a wireless for the corporate. Name the customer wireless SSID as "Customer" (or whatever you want to name it) and name the corporate one "Corporate" (or whatever you want to name it). Therefore when you see the list of available wireless, you will know which one to select.

To change the SSID, do the following

  1. Access the Admin page

  2. The location to change the SSID wireless Network Identifier is usually under Basic Setup screen (but may different depending on the router or modem)

  3. Enter a unique user friendly name of your choice to identify your wireless network in the Wireless Network Name (SSID) field (This name is also referred to as the Service Set Identifier (SSID). The name can be up to 32 characters long.)

  4. Set the Broadcast Network Name (SSID) option.

NOTE: Checking this checkbox allows the SSID to be broadcast by the router. If enabled, your SSID could be obtained and possibly allowing access to your network (if they are able to obtain or guess your password) for added security, you can leave this unchecked so no one will see your network on the list. You will have to manually enter it though to access it.

  1. Click Apply