Computer and Software Support


How to remove Flash

  1. Make sure all programs are closed

  2. Reboot your computer

  3. Choose the operating system you have

    1. Windows XP

      1. Go to Add or Remove Programs (This link will open in a different window)

      2. Highlight Adobe Flash Player ( here shows 10 ActiveX but that part may be different on yours)

   
  1. Click Remove

   
  1. Follow the prompts

 

  1. Windows Vista or Windows 7

    1. Highlight Adobe Flash Player (Yours may show a different version than what is listed here)

   
  1. Click Uninstall

   
  1. Follow the prompts

 

Sometimes it will not remove correctly from windows and you will need to use the removal tool below.

  1. Download the Adobe Flash Player uninstaller:
    • Windows: uninstall_flash_player.exe (This is an external link. I cannot garauntee the link will work. If the hyperlink doesn't work, do a search for uninstall flash on Adobe's website)
      Note: If you have a Windows Flash Player uninstaller downloaded prior to April 12, 2007 on your desktop, then please delete it and download the latest version.
  2. Save the file to your system, choosing a location where you can find it (for example, your desktop). Macintosh users may need to open or unstuff the hqx file.
  3. Quit ALL running applications, including all Internet Explorer or other browser windows, AOL Instant Messenger, Yahoo Messenger, MSN Messenger, or other Messengers. Check the Windows system tray carefully to make certain no applications which might possibly use Flash Player are still in memory.
  4. Run the uninstaller. This will remove Adobe Flash Player from all browsers on the system.

Note: The uninstaller cannot remove files currently in use.

If you have any instances of the player open in your web browsers, instant messaging clients, stand-alone SWFs, or projectors, then the uninstaller will complete but some files may not be deleted. If this occurs, then close all of your applications and run the uninstaller again to ensure that all files are removed.