Better way to close a program that is frozen

When you are using the computer and it is frozen, the only choice you may have is to close a program that is not responding. Most people will go to Task Manager, highlight the program and click End Task. However that doesn't always close the program out entirely and the system can still hang, causing you to have to reboot the computer. That is because you closed the application but the process may still be running. It might be the process that is causing the issue and not the application.

It is best to close the application by ending the process. To do that, follow these steps.

Press CTRL ALT Delete to bring up Task Manager For more information on Task Manager click here.
Right-click the application that is not responding. (For the instructions we are doing My Documents. If My Documents was actually not responding, it would state that under status)

Click on Go to Process

The process should be highlighted

Click End Process

Close Task Manager

If the program still will not end, your only option is to shut the computer down.

Contact Email: Support@upgradenrepair.com

DISCLAIMER:UpgradeNRepair (UNR), the owner, and any representatives of UpgradeNRepair (UNR) is not liable for any data loss or hardware failure because of the following procedure. The Information provided is a guide to assist the customer with an issue with their system or software. The procedures offered here may or may not harm your files. Even procedures that are not designed to harm files, can harm files, depending on the issue with the system. Because there is too many unknowns, UpgradeNRepair is unable to guarantee the safety of the files. Customer is responsible for their data and their actions. Before following the directions on this page and the pages these links are linked to, any data the customer does not want to lose will have to be saved. Saving the data is the sole responsibility of the customer. Some or all of the following procedures or information may not apply to your situation.