Computer and Software Support


Information on connecting the parallel Cable

Parallel cable connection is slowly being phased out. In fact many of the newer printers do not have a parallel connection on them. However some people still use them. Either they don't have any USB ports available, Software requirements or some other reason.

There is a very important step that you need to follow when connecting the parallel cable to the computer.

The computer needs to be off (This means no power to the system. No lights on the system at all. I am stressing this because some people mistake a computer in standby, sleep or restart means the same as the computer is off)

Read the Safety Procedures. Very Important!!!

Once the computer is off, then you can plug the parallel cable in. There is two reasons for doing this

  1. The computer can get damaged by plugging in the cable while it is on. There can be a surge when you go to plug it in.

  2. Sometimes the computer will not recognize the device if you plug it in when it is on.