Computer and Software Support


Opening a file on a different computer requirements 

If you have created a file in a program on one computer and then try to open the file on another computer, it may or may not open. The requirements to open the file on another computer are as follows

  1. The program that created the file has to be on the computer that you are trying to open the program with

  2.  If you do not have the program installed on the computer you are trying to open the file on, then one of the following conditions needs to be available

    1. Another program that will read that file (check the documentation of that program to see if it will open the file from the other program

    2. Another program that will convert the file to the file type it can read

    3. The program that created the file has the ability to save the file in a different format

 

If you do not have a program that will open the file from another program, then you will have to install the program on the computer you want to open the file on.

Some things you need to know about programs

  1. When you install a program, the program gets installed in different locations on the hard drive. Some files are used by several programs

  2. The setup file of the program properly installs the program and updates all the files.

Best way to explain this is to use two examples

Example One

John moves from 1330 nowhere Street to 1440 somewhere street. He doesn't put in a forwarding address. Therefore when the mailman delivers his mail after he moved, the mail will still go to 1330 nowhere street

Example Two

John moves from 1330 nowhere Street to 1440 somewhere street. He does put in a forwarding address. Therefore when the mailman delivers his mail after he moved, the mail will still go to 1440 somewhere street

 

People will copy the program folder of the program to another computer thinking that will work but it doesn't. To get it to work, you have to use the setup program of the software. I have heard of software that will copy the program over. I do not know what software it is. I don't know if it actually exists and if it really works. I personally wouldn't trust this method.

If you do not have the software to install, you will have to either borrow the software from someone or buy a new one.

I recommend that when you buy software, that you make a disk copy of the disk or create an .iso image of the file. This way you have a spare in case you lose the original or it gets damaged.