Which connection
method should I use in Windows Remote Assistance?
You can connect to the another person’s computer
by:
Easy Connect is the best method if both computers
are running Windows 7 and are
connected to the Internet. Use an invitation file if both computers
are not running Windows 7.
Using Easy
Connect
Easy Connect is a way to connect two
computers that are running
Windows 7 without the need to send an invitation
file. The first time you use Easy Connect, the person
requesting assistance receives a password to give to the
person offering assistance. With this password, the helper
can directly connect the two computers. Once a connection
between the two computers has been made using Easy Connect,
contact information is exchanged between the computers. The
next time you want to connect for another Remote Assistance
session, you won't need to exchange a password. You can
quickly click the person's contact name to establish a
connection..
Using an invitation file
With this option, the person requesting
assistance provides an invitation file
to the person offering help. An invitation file is a special
type of Remote Assistance file that you can use to connect
to another person's computer. The person requesting help
must create the invitation file on his or her computer by
opening Remote Assistance and selecting
Invite someone you trust to help you. Then that
person must send the invitation file to the person offering
assistance and provide the password associated with it.
There are two ways to send an invitation
file:
-
Send it in an e-mail message.
-
Save it to a disk, a memory device
such as a USB flash drive, or a network location.
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