Computer and Software Support


Open DXDIAG

Follow the following steps.

  1. Open the Run or Search window
  2. Type DXDIAG
  3. Press Enter
       

There is 8 tabs in DXDIAG (Click on the link for more info)

  1. System Tab
  2. DirectX Files Tab
  3. Display Tab
  4. Sound Tab
  5. Music Tab
  6. Input Tab
  7. Network Tab
  8. More Help Tab

 

System Tab

Gives you the following information

  • Current Date/Time
  • Computer Name
  • Operating System
  • Language
  • System Manufacturer
  • System Model
  • BIOS
  • Processor
  • Memory
  • Page File
  • DirectX Version
  • DxDiag version

 

DirectX Files Tab

Gives you a list of all the files for DirectX and lets you know if there is a problem with any of them.

 

Display Tab

Gives you the information about your video card, the drivers and DirectX Features. If you are having video issues, you can disable DirectDraw Acceleration, Direct3D Acceleration and AGP Texture Acceleration. 

You can test DirectDraw and Test Direct3D. On the bottom gives you notes about video and status.

 

Sound Tab

Gives you information about your sound and the driver.

You can also adjust the acceleration for your sound and test DirectSound.

 

Music Tab

Gives you the listing of music ports and DirectX Features.

 

Input Tab

Gives you listing of what input devices are attached.

 

Network Tab

Shows the Registered DirectPlay Service Providers and the Registered Lobbyable DirectPlay Applications

Gives you options for the DirectPlay Voice and to test DirectPlay.

 

More Help Tab

allows you to access the following

  • Windows Help's DirectX troubleshooter
  • Windows Help's Sound troubleshooter
  • Microsoft System information Tool
  • Override DirectDraw's refresh rate (for advanced users only)

 

On the bottom of DxDiag you can click on Save All Information to save it to a file.

 go to http://www.microsoft.com and do a search for DirectX.