• Client fails to connect with "This initial program cannot be started" message.
• Cannot disconnect active RAS connections with Terminal Services.
• The connection does not automatically log on to the server. I am prompted for my user name and password on connection.
• The Remote Desktop connection is very slow.
• The screen saver on my Remote Desktop is blank

Solution:   Check the properties for the client connection to ensure that the program path and filename are correct, and that the program exists in this location on the server.

Cause:  The server administrator might have specified a program to start upon connection, using Group Policy, Terminal Services Configuration, or other Terminal Services administration tools.

Solution:   Check the server configuration to ensure that the program path and filename specified for this user are correct, and that the program exists in this location on the server.

Solution:  A RAS connection can only be disconnected from inside the session in which it was established.

Solution:  From the Windows NT 4.0 version of Client Connection Manager, Right-click the connection and select Properties. On the General tab, select Automatic logon, and then type the user name, password, and domain.

Solution:  Upgrade the client software to Remote Desktop Connection.

Cause:  The server administrator has configured the server to deny automatic logon.

Solution:  Type your user name and password when prompted.

Cause:  User name and password information has not been added to Remote Desktop Connection.

Solution:  In Remote Desktop Connection, on the General tab, type your user name and password, and then select the Save my password checkbox.

Solution:  On the remote computer, set the background selection to None.

Solution:   Do not run memory-intensive applications, for example, video games, over Remote Desktop.

Solution:  Continue to use the blank screen saver.