Computer and Software Support


Helpctr

This page is from Microsoft

Starts Help and Support Center. Used without parameters, helpctr displays the Help and Support Center home page.
 
 
Syntax
%systemroot%\PCHealth\HelpCtr\Binaries\helpctr [/url [URL]] [/mode [URL]] [/hidden] [/fromstarthelp]
Parameters
/url [URL]
Specifies the Uniform Resource Locator (URL) that you want to display within Help and Support Center.
/mode [URL]
Specifies an Extensible Markup Language (XML) Definition file that complies with the Launch_Description.dtd schema, which controls the context, layout and content of Help and Support Center.
/hidden
Starts Help and Support Center without displaying the user interface. This command can load a topic. You use this command for remotely administered script execution.
/fromstarthelp
Starts a new instance of Help and Support Center.
Remarks
  • Using URL

    When you use /url or /mode, you can use quotation marks around the URL (that is, "URL"). If a space exists within URL, replace it by typing %20 (that is, "URL%20Address").

  • To run helpctr from a command line, you must include the path. By default, the path to helpctr.exe is %systemroot%\PCHealth\HelpCtr\Binaries\.

 

Examples
To use helpctr to start a remote assistance session using a .msrincident file you have created, type:

%systemroot%\PCHealth\HelpCtr\Binaries\HelpCtr /mode "hcp://system/Remote Assistance/RAClientLayout.xml" /url "hcp://system/Remote%20Assistance/Interaction/Client/rctoolScreen1.htm?IncidentFile=rahelp.msrincident"

Formatting legend

Format Meaning
Italic Information that the user must supply
Bold Elements that the user must type exactly as shown
Ellipsis (...) Parameter that can be repeated several times in a command line
Between brackets ([]) Optional items
Between braces ({}); choices separated by pipe (|). Example: {even|odd} Set of choices from which the user must choose only one
Courier font Code or program output