Computer and Software Support


Change profile color scam

 

If you see the following

   

It is a scam. DO NOT CLICK ON IT  It may have a different address on it than the one listed above and the wording may vary but it is a scam to hack or infect your system.

If you see it on a friend's post, tell that person to change their password and run a scan on their system with their anti-virus and Anti-spyware.

If you are the one that is infected. Do the following

  1. Do a post telling your friends not to click on this. (in a separate post because you will be deleting this scam post)

  2. Delete the post (Link will open in a separate window)

  3. Change your password (Link will open in a separate window)

  4. Do not sign onto Facebook till after you scan your system.

  5. Update your anti-virus software

  6. Run a scan with your anti-virus program

  7. Run Malwarebytes (click link for directions on using it)

  8. Change your password one more time (Link will open in a separate window)

You should be OK now (depending on how bad you got infected) If you are still having issues, you may have to get more involved. If you do, you will need to use the Virus Troubleshooter or seek help. You can contact me for assistance or a person you prefer.