Manually eject CD-ROM Drawer
If the eject button does not work, there is two other methods to open the drive
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Go to My Computer or Computer (Link will open in a separate window)
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Right-click the CD-ROM drive you want to eject the drive on
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Click on Eject
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Get a paperclip and straighten out one end
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There is a hole on the faceplate of the CD-ROM drive (Some computer cases has a door hiding the CD-ROM drive. You will need to open the drive door to see the faceplate)
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Insert the paperclip into the hole and apply small amount of pressure SEE NOTE BELOW
NOTE: Do not apply more pressure than needed to open the drive. This procedure can damage the drive so use caution while trying to open the drive. Use a minimal amount of force to open the drive.