Use an Invitation File

Windows 7

Warning!!! When you connect to the person's computer, you will be able to see what they have open. Be sure to inform them that, if they don't want you to see what they have open, they will need to close it before you connect.

Also let them know they can cancel the connection at anytime. They just close the windows like you would close any program.

To access and help with Windows Remote Assistance, click here

To connect to someone else's computer, do the following

Go to the location you saved the invitation file to

Open the file
Enter the password the other person gave you

Now you can see the other person's desktop.

If you want to take control over the person's computer, click Request Control

If the person wants to let you have control,, he or she will click Yes

Also if the person can allow the person to decide to accept User Account Control prompts (if the user doesn't check this, then the user will have to accept or not allow any actions every time the helper does something)

Contact Email: Support@upgradenrepair.com

DISCLAIMER:UpgradeNRepair (UNR), the owner, and any representatives of UpgradeNRepair (UNR) is not liable for any data loss or hardware failure because of the following procedure. The Information provided is a guide to assist the customer with an issue with their system or software. The procedures offered here may or may not harm your files. Even procedures that are not designed to harm files, can harm files, depending on the issue with the system. Because there is too many unknowns, UpgradeNRepair is unable to guarantee the safety of the files. Customer is responsible for their data and their actions. Before following the directions on this page and the pages these links are linked to, any data the customer does not want to lose will have to be saved. Saving the data is the sole responsibility of the customer. Some or all of the following procedures or information may not apply to your situation.