Use email to send an invitation
Windows 10
To access do the following
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Make sure settings is set correctly at Remote properties
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Open Remote Assistance
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Click Invite someone to help you.
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Click Use email to send an invitation
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Your email will open a new email.
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Enter the person's email that is helping you and send the email.
The password will be here. Give it to the person that is trying to assist you.
NOTE: This feature does not always work.
There is four options in the window
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Chat - allows you to chat with the person helping you
Notes
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Before you allow someone to connect to your PC, it is a good idea to close any open apps or files that you don't want your helper to see.
When the connection is initiated, you will see the following
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Say yes to the pop up to allow the person access to your computer
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If you want to allow the person to take control of your computer say Yes
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You can stop sharing anytime by clicking Stop sharing