Contact Email: services@upgradenrepair.com

 
 
 

How to use Steps Recorder

Windows 10

If you are having an issue with your computer, you can record the steps you are doing on the computer. You can then send those steps to a tech that can see what you are doing. This will help the tech to know what the issue is without being present.

  
WARNING! This utility records the steps you are doing but it also records what is on your screen. If you have a document or file open that you do not want others to see, be sure the document is not open when you run the recorder because it takes a snapshot of what is showing on the screen.


Follow these steps

  1. Access Steps Recorder

  2. Click Start Record

   
  1. When you are done with everything that you want recorded, click Stop Record

   
  1. If you are satisfied with the recording, click Save

   
  1. If you want to redo the recording, click New Recording

   
  1. The file will be saved as a zip file

  2. You can now email the zip file to a technician or a friend for them to help you 


If you need help on how to open a zip file, click here.