Computer and Software Support


Restore to an earlier time

To restore the system to an earlier time, follow these steps...

Click on the hyperlink for instructions for that step or on for a picture of that step.

  1. Open System Restore

  2. Put the dot in Restore my computer to an earlier time

   
  1. Click on Next

   

 

  1. Click on a date (The dates that are available to choose from is in bold)

   
  1. Choose a System Checkpoint (if there is more than one or accept the one showing)

   
  1. Click on Next

  1. Follow the prompts till you are back on the desktop

  2. If it was successful, hopefully the problem will be resolved.

  3. If it gives a message that it wasn't able to restore the system to that date, then repeat above steps and try a different restore point.

  4. If you tried a restore point and it successfully restored to that time but it didn't work, do an undo before you do another restore point.