Computer and Software Support


Excel will not open due to a corrupt shortcut

To determine if the problem is with the shortcut or with Excel, do the following

  1. Click Start
  2. Click Run
  3. Click Browse
  4. Navigate to Excel.exe
    1. The default location is C:\Program files\Microsoft Office\office1#(# can be 1 or 2)
  5. click on Excel.exe to highlight it
  6. Click Open
  7. Click OK

If it opens this way, the problem is with the shortcut. If it still will not open, the problem is with Excel or somewhere else.

Problem with shortcut

  1. Right-click the shortcut
  2. Click Delete
  3. Click Start
  4. Point to All Programs
  5. Point to Microsoft Office
  6. Right click Microsoft Office Excel
  7. Point to Send To
  8. Click on Desktop (Create Shortcut)

If the problem is not with shortcut, try the following

  1. Try running a repair
  2. Uninstall and reinstall Excel
  3. Use software troubleshooter