Computer and Software Support


Cannot save a file

There is numerous causes.

Third-Party add ins

  1. Put Excel in safe mode
    1. If the problem goes away, It is a third-party add in causing it
      1. To determine which add in is causing it, do the following
      2. Click Microsoft Office Button
      3. Click Excel Options
      4. Click Add-Ins
        1. The Add-ins  will display
          1. Active Applications Add-ins
          2. Inactive Applications Add-ins
          3. Document related Add-ins
          4. Disabled applications add-ins
      5. You can disable available Add-Ins by
        1. Choosing Excel Add-Ins from the manage dropdown list
        2. Click Go
        3. Uncheck the ones you want unchecked
      6. To remove the Add-In
        1. Consult the vendor

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Full Drive

You will need to empty items from the system by one or more of the following suggestions

  1. Run disk cleanup
  2. Empty temporary Internet Files
  3. Erase unused items.
  4. Transfer files to one of the following
  5. Flash drive
  6. Zip drive
  7. An internal or external hard drive
  8. Burn files to a CD or DVD

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Antivirus block

You will need to consult the manual or tech support for the antivirus program to make the necessary settings change

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Other things you can try

  1. Try running a repair
  2. Uninstall and reinstall Excel
  3. Use software troubleshooter

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