Computer and Software Support


Outlook will not open

When you try to open Outlook, the program will not open. this may occur if Outlook didn't close properly when it was closed the last time. To resolve the issue, do the following (for assistance with a step, click on the hyperlink)

  1. Press CTRL-ALT-Del keys (at the same time) to bring up Task Manager
  2. Click the tab called Processes
  3. Look for OUTLOOK.EXE
  4. If you find it, highlight it
  5. Click End Process
  6. Say Yes
  7. Look for any other instances of OUTLOOK.EXE
  8. If you find more, repeat steps 4 through 6
  9. If you are still having an issue with it, reboot the computer.
  10. After rebooting the computer and the issue still exists, do office repair
  11. If you still cannot get it to open, you will need to uninstall and reinstall outlook