Steps Recorder

Windows 7

If you are having an issue with your computer, you can record the steps you are doing on the computer. You can then send those steps to a tech that can see what you are doing. This will help the tech to know what the issue is without being present.

WARNING! This utility records the steps you are doing but it also records what is on your screen. If you have a document or file open that you do not want others to see, be sure the document is not open when you run the recorder because it takes a snapshot of what is showing on the screen.

Follow these steps

Go to control panel (This link will open in a different window)
Click on Troubleshooting

Click Get help from a friend

Click Problem Steps Recorder

For assistance on using Problem Steps Recorder, click here

Contact Email: Support@upgradenrepair.com

DISCLAIMER:UpgradeNRepair (UNR), the owner, and any representatives of UpgradeNRepair (UNR) is not liable for any data loss or hardware failure because of the following procedure. The Information provided is a guide to assist the customer with an issue with their system or software. The procedures offered here may or may not harm your files. Even procedures that are not designed to harm files, can harm files, depending on the issue with the system. Because there is too many unknowns, UpgradeNRepair is unable to guarantee the safety of the files. Customer is responsible for their data and their actions. Before following the directions on this page and the pages these links are linked to, any data the customer does not want to lose will have to be saved. Saving the data is the sole responsibility of the customer. Some or all of the following procedures or information may not apply to your situation.