Computer and Software Support


Setting up Outlook for Comcast 

 

There is different setups for Outlook, so this one may not work for your setup but I believe this is the standard setup. If it doesn't work, you will need to contact Comcast for assistance. In the example, I am setting up for John Doe. Substitute your information for John Doe.

  1. If Microsoft Outlook is not installed, you will need to install it

  2. Open Mail (yours may be labeled different depending on the version you have)

  3. Click New

   
  1. Select Manual setup or addition server types

   
  1. Click Next

   
  1. Select Pop or IMAP

   
  1. Click Next

   
  1. Type in Your Name

  2. Type in your email address like the example john.doe@comcast.net

  3. Make sure Account Type is set to POP3

  4. For Incoming mail server type pop.comcast.net

  5. for Outgoing mail server (SMTP) type smtp.comcast.net

  6. Type your username without the @comcast.net like the example john.doe

  7. Type in your password

   
  1. PST file

    1. If you do not have an existing PST file, leave New Outlook Data File checked

    2. If you do have an existing PST file that you want to use, select Existing Outlook Data File and browse to the location the PST file is located and select it

   
  1. Click More Settings

   
  1. Type your email address like the example john.doe@comcast.net

   
  1. Click the Outgoing Server tab

   
  1. Put  check on My outgoing server (SMTP) requires authentication

   
  1. Select Use same settings as my incoming mail server

   
  1. Click Advanced tab

   
  1. Type 995 in the box for Incoming server (POP3)

   
  1. Put a check on This server requires an encrypted connection(SSL)

   
  1. Type 587 in the box for Outgoing server (SMTP)

   
  1. Set Use the following type of encrypted connection to None

   
  1. The rest in this window is optional

  2. Click OK

   
  1. Click Next

   
  1. Outlook will perform a test. If it is successful, then you are done. If it fails, either you have overlooked a setting or a setting is different than what is described here and you will need to contact Comcast.