Computer and Software Support

Troubleshooting Tools

The following tools will assist you in troubleshooting hardware and software issues.

Click here for reasons to do certain steps


Below is utilities that may help you

  • Error Checking Utility - Will examine for errors and attempt to fix

  • Hijackthis - This is a utility to see what is in your registry and fix it

  • HyperTerminal - Windows communications window that can be used to troubleshoot connection issues.

  • Problem Recorder - This tool allows you to record the steps you took when a problem occurred so you can give it to a technician


Tasks to try



  • Boot process - Sequence of events that takes place as computer boots from being in the off position to getting to windows.

  • Storm damage - Important information on storm damage