Ping Command

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Ping Command

If you are having internet issues, try ping to see if you can ping sites.

Open a Command Prompt window (Link will open in a separate page)
Type in "Ping Host" Lets you know if you can ping yourself
Type in "Ping (your IP Address that you got from IPCONFIG)"
Type in "Ping (gateway address that you got from IPCONFIG)"
Type in "Ping UpgradeNRepair.com"

What pinging tells you

Pinging the host will tell you that your IP address and DNS is working
Pinging your TCP/IP address will tell you that you can access your IP address
Pinging the Gateway will tell you that you can access your cable/DSL modem, or router
Pinging UpgradeNRepair tells you that you can access external websites. If this is the case, then the issue is definitely a software issue with your system.

Contact Email: Support@upgradenrepair.com

DISCLAIMER:UpgradeNRepair (UNR), the owner, and any representatives of UpgradeNRepair (UNR) is not liable for any data loss or hardware failure because of the following procedure. The Information provided is a guide to assist the customer with an issue with their system or software. The procedures offered here may or may not harm your files. Even procedures that are not designed to harm files, can harm files, depending on the issue with the system. Because there is too many unknowns, UpgradeNRepair is unable to guarantee the safety of the files. Customer is responsible for their data and their actions. Before following the directions on this page and the pages these links are linked to, any data the customer does not want to lose will have to be saved. Saving the data is the sole responsibility of the customer. Some or all of the following procedures or information may not apply to your situation.