Computer and Software Support


Wireless Integrated

If you are having an issue with the wireless, check the following

  1. It is enabled in the BIOS (some don't give you an option to enable or disable it)
  2. Make sure it is enabled and seen in device manager and the driver is installed.
  3. Make sure the antenna is installed. (it could have worked loose) Consult the manual for your system on how to open the system to check the cable.
  4. Try a different wireless access. the wireless that you are at may not be working properly
  5. If you have another wireless system, see if it can access the wireless. This will tell you if it is your system.
  6. Uninstall and reinstall the driver for the wireless.
  7. Use the Software Troubleshooter for further troubleshooting steps