Computer and Software Support


Repair Microsoft Office

To run a repair do the following

  1. Put your Microsoft Office CD in the top drive
  2. Open an office product (Word, Excel, so forth)
  3. Click on Help
  4. Click on Detect and Repair
  5. Make sure Restore my shortcuts while repairing is checked
  6. Click on Start (it will probably ask you to close any office product. If it does, close the office product)
  7. Restart the computer

If the above doesn't fix the issue, follow these steps

  1. Put your Microsoft Office CD in the top drive
  2. Open an office product (Word, Excel, so forth)
  3. Click on Help
  4. Click on Detect and Repair
  5. Make sure Restore my shortcuts while repairing is checked
  6. Put a check in Discard my customized settings and restore default settings.

CAUTION This procedure is for Word, Excel and other office products but putting a check in Discard my customized settings and restore default settings will wipe out your settings in outlook. You will have to re-enter your email settings. You will also loose email and address book by running this feature. Make sure you have them backed up before running this step.

  1. Click on Start (it will probably ask you to close any office product. If it does, close the office product)
  2. Restart the computer