Computer and Software Support

Troubleshoot CD-ROM drive issues

For information on CD-ROM drives, click here

There is numerous issues that can occur with CD-ROM drives and it is impossible to cover all of them here. However the steps here can guide to to determine if the CD-ROM drive, cable or the motherboard is the cause of the issue.

There are numerous configurations that a computer can have. The steps to troubleshoot can vary due to this.

Read the Safety Procedures before doing this troubleshooter!

For information on determining if you have an IDE or a SATA hard drive, click here

Select the system that best describes your system