Computer and Software Support


 Internal and External information

 

Internal Drives

 

Internal drives require the computer case to be opened. If you are replacing a drive, you will have to remove the old one and insert the new one.  If you are installing one and not replacing a drive, you will have to add it to an empty spot on the computer. Before installing the drive, read safety instructions  Click here for instructions on installing computer parts

 

You also need to know if the parts are SATA or IDE. If your system only takes IDE and you buy a hard drive or CD-ROM drive that is SATA, the drive will not work. The system has to have the same connectors as the drive. To know how to determine what kind you have, click here.

 

External Drives

 

External drives are connected via USB, 1394, or parallel. This does not require the system to be opened for the install. USB drives can be connected while the system is turned on. I believe 1394 drives can be connected while system is on (but I am not sure). Connecting a drive to the Parallel port will require the system to be off while you connect it (or you can fry the motherboard. I also do not believe there is any still available but there might be. It is old technology going away).

 

As far as the speed of the drive and the speed capability of the disks, A drive can write to any speed up to the designated speed of that drive. if the drive is a CD-ROM drive that is a 16X drive, it can write to a 2x, 4x, 12x all the way to a 16x. If the disk is a 52x speed capable disk and the drive can only write at 48x, you can still use the CD. It will burn at 48x and not 52x.

 

Same goes if it is a hard drive. If it is an external hard drive that is USB 2.0, it will still work in 3.0 but won't go to the speed of 3.0. You can put a 3.0 in a USB 2.0 but it will be at the speed of 2.0 and not 3.0.

 

For information about external drives, click here.