Computer and Software Support


 How to restore Outlook Express data

Note To restore items when you use multiple identities in Outlook Express, you may have to recreate the identities before you follow these steps. Repeat each step as needed for each identity.

Step 1: Import messages from the backup folder

1.    On the File menu, point to Import

2.    Click Messages

3.    In the Select an e-mail program to import from box, click Microsoft Outlook Express 5 or Microsoft Outlook Express 6

4.    Click Next

5.    Click Import mail from an OE5 store directory or Import mail from an OE6 store directory

6.    Click OK

7.    Click Browse

8.    Click Mail Backup folder

9.    Click OK

10.  Click Next

11.  Click All folders

12.  Click Next

13.  Click Finish

Step 2: Import the Address Book file

1.    On the File menu, click Import

2.    Click Other Address Book

3.    Click Text File (Comma Separated Values)

4.    Click Import

5.    Click Browse

6.    Select the Mail Backup folder

7.    Click the address book backup.csv file

8.    Click Open

9.    Click Next

10.  Click Finish

11.  Click OK

12.  Click Close

Step 3: Import the mail account file

1.    On the Tools menu, click Accounts

2.    On the Mail tab, click Import

3.    In the Look In box, select the Mail Backup folder

4.    Click the mail account that you want to import

5.    Click Open

6.    repeat these steps for each mail account that you want to import

7.    Click Close

Step 4: Import the newsgroup account file

1.    On the Tools menu, click Accounts

2.    On the News tab, click Import

3.    In the Look In box, select the Mail Backup folder

4.    Click the news account that you want to import

5.    Click Open

6.    Repeat these steps for each news account that you want to import

7.    Click Close

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How to preserve the Blocked Senders list and other e-mail rules

For more information about how to preserve the blocked senders list and other e-mail rules, click the following article number to view the article in the Microsoft Knowledge Base:

276511  (http://support.microsoft.com/kb/276511/ ) How to back up and restore Outlook Express Blocked Senders list and other mail rules