Computer and Software Support


How to access Steps Recorder 

 

Windows 10

If you are having an issue with your computer, you can record the steps you are doing on the computer. You can then send those steps to a tech that can see what you are doing. This will help the tech to know what the issue is without being present.  

WARNING! This utility records the steps you are doing but it also records what is on your screen. If you have a document or file open that you do not want others to see, be sure the document is not open when you run the recorder because it takes a snapshot of what is showing on the screen.

To access, select one of the following

For instructions on placing a shortcut on the Taskbar, click here

For instructions on placing a shortcut on Start, click here

 

Access via Windows Accessories

  1. Click Steps Recorder

   

 

Access via Search

  1. Access Search

  2. Type Steps Recorder

   
  1. Click Steps Recorder

 

For assistance using Steps Recorder, click here