Computer and Software Support


Revert Windows 10 back to windows 7 or Windows 8.1 

 

Windows 10

If you upgraded Windows 7 or Windows 8.1 to Windows 10, you can revert back to the older windows. However you can only if the following conditions are met.

  1. When you upgraded windows, you had to do the upgrade by allowing the install to upgrade the windows to windows 10.

  2. If you did a clean upgrade (you erased the older windows off the computer first before installing Windows 10) then you will not be able to revert back

  3. You can only revert back to Windows 7 or Windows 8.1 within a month of the upgrade. After the month, you will have to wipe windows and do a clean reinstall. This may require you to buy another copy of Windows 7 or Windows 8.1

 

NOTE

  • This procedure may take time to complete depending on your system.

  • Make sure your system is plugged into an AC outlet and stays plugged in during the entire process.

  • This will not affect your personal files (However it is a good practice to back up your personal files before altering software in the event something does go wrong)

  • You will have to reinstall some apps and programs (make sure you have the CD, access to the install software to reinstall with)

  • Any changed to settings since you did the upgrade will be lost.

  • If you had changed your password since you did the upgrade, you may need your old password

To revert back to Windows 7 or Windows 8.1, do the following

  1. Access Recovery (click link for instructions)

  2. On the right, it will say Go back to Windows 7 or 8.1 (This may be worded different on your system than what shows on this instructions)

   

Note if you do not see this, then you have done a clean install and will not be able to revert back to Windows 7 or Windows 8.1

  1. Click Get started

   
  1. If you see the following you will not be able to revert due to it has been longer than 30 days since you did the upgrade

   
  1. It will ask you why you are reverting back to the older Windows. Select your answer and click Next

   
  1. Message (the message on your screen is worded different then what is shown here. I feel they should have worded it better so I rewrote it)

  • This procedure may take time to complete depending on your system.

  • Make sure your system is plugged into an AC outlet and stays plugged in during the entire process.

  • This will not affect your personal files (However it is a good practice to back up your personal files before altering software in the event something does go wrong)

  • You will have to reinstall some apps and programs (make sure you have the CD, access to the install software to reinstall with)

  • Any changed to settings since you did the upgrade will be lost.

  • If you had changed your password since you did the upgrade, you may need your old password

  1. Click Next

   
  1. If you had changed your password when you upgraded, you may need your old password. Click Next

   
  1. Sit back and wait for the process to finish.