Rogue Anti-virus software removal

Date: January 13, 2010

Filesize: 18.8 MB

Description of file: Removal of My Security infection. This is a batch file. It may or may not work on your system. This fix and utilities came from bleepigngcomputer.com. I took their procedure and turned it into a batch file.

This utility was originally written for My Security infection but will work for other rogue anti-virus infections as well.

If this batch file does not work, you will need to do the manual version. Click here for the manual procedure.

Directions...

Download mysecurityshield.zip to the desktop.
If you cannot download it because of the virus, download it from another computer
Boot to Safe Mode
Expand the file (If you have it on a CD, copy it to the desktop before expanding it)
Choose the 32 bit or 64 bit depending on the type of operating system you have
1. Choose 32 bit
  1. Double-click Setup
2. Choose 64 bit
  1. Double-click Setup
Run Malwarebytes in Safe Mode
When Malwarebytes finish, boot to normal window, update Malwarebytes and run it again

Be sure to update and run your anti-virus software as well. Make sure your windows is up to date with all the updates.

When you are done running the scans and your system is clean, you should check the following

Startup Menu - The virus can and will delete some or all links in your startup menu. Unless you look closely, you may overlook the missing files. Click here for information on it.
Firewall - The virus sometimes deletes the registry entry for the Firewall so the firewall cannot be turned on. If this happens you will have to reinstall the registry file or reinstall windows.

Thanks to Bleepingcomputer for help with doing this removal.

For help with installing and using Malwarebytes, click here.

If you have trouble getting Malwarebytes to run, even after running the utilities, try running it in safe mode. For information on how to boot to safe mode, click here. In the zip file that you downloaded above, has a utility that will allow you to boot to safe mode automatically. You can also download the utility from here.

If you are still having issues, try the Spyware Troubleshooter

If you have not done this yet, it is a good idea to back up your startup menu (After the virus has been removed) For information on how to do that click here.

Disclaimer: The software is provided "AS IS" without any warranty, either expressed or implied. The author will not be liable for any special, incidental, consequential or indirect damages due to loss of data or any other reason.

Contact Email: Support@upgradenrepair.com

DISCLAIMER:UpgradeNRepair (UNR), the owner, and any representatives of UpgradeNRepair (UNR) is not liable for any data loss or hardware failure because of the following procedure. The Information provided is a guide to assist the customer with an issue with their system or software. The procedures offered here may or may not harm your files. Even procedures that are not designed to harm files, can harm files, depending on the issue with the system. Because there is too many unknowns, UpgradeNRepair is unable to guarantee the safety of the files. Customer is responsible for their data and their actions. Before following the directions on this page and the pages these links are linked to, any data the customer does not want to lose will have to be saved. Saving the data is the sole responsibility of the customer. Some or all of the following procedures or information may not apply to your situation.